Placing an Order
When can I place an order or get in touch with customer service?
You may place orders on-line 7 days a week 24 hours day! If you would like to speak with someone at Bulky Boy you will need to refer to the business hours that are listed below. We strongly recommend e-mailing us at
if you have any questions or concern. We will get back in touch with you as quickly as possible.
What are your hours of operation?
Monday - Friday 9:00am to 5:00 pm
*These hours are based on Pacific Standard Time zone and are subject to change*
What should I do if I am having trouble on the web site?
The Internet is new to most of us and at times the technology does not work as we planned. If you ever run into problems or get confused while navigating through the site please don't hesitate to give us a call and we can give you a hand.
A $2.50 handling fee is added to each order.
At the time of payment, Bulky Boy will ship items to the address given by the customer as the "shipping address". Bulky Boy is not responsible for items shipped to the "wrong address" if that address was provided by the customer at the time of payment.
What if I never receive my order?
Situations may occur causing a package to not be delivered and we ask that you contact us. Please provide your order number and we will get back to as quickly as possible. You can contact us at
or (858) 272-6172
Do I have to pay sales tax?
Currently, only California residents are responsible for sales tax.
What payment methods are accepted?
We currently accept Visa, MasterCard, Discover and American Express. Your credit card statement will show Bulky Boy, Inc as the charge.
Do you accept paypal?
Can I pay by check/money order?
Not at this time.
Can I Order Over The Phone?
Yes, if you are unsure or have a question please feel free to contact us and place your order over the phone. 858-272-6172
How do I contact Bulky Boy, Inc.?
Bulky Boy can be reached at the following address or email. Our hours are Monday–Friday 9AM – 5PM PST.
4677 Cass St. Ste B
San Diego, CA 92109
Availability of Items
If I see the item in stock does this mean it is available?
No.. However we maintain a live inventory on our web site, what you see on our site is usually what we have in stock. Like any other inventory systems there are slightly differences in what our inventory shows and what is actually on our shelves. We will notify you if for any reason we are sold out of any item you have ordered before we ship.
What if an item is out of stock?
Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail and we will ship the portion of your order that is in stock. The items that are not in stock may be cancelled from your order and you will not be charged for those items. Please check back as these items may come back in stock at a later time.
What does (Preorder Only) mean?
These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock. We will not charge your card until we have pulled the item and prepared it to be shipped to you.